Table of Contents
Introduction
You’ve got Google Workspace — your domain email looks professional.
You’re ready to run cold outreach campaigns using Gmass, Instantly, or Smartlead.
But here’s what happens next for most users:
- Emails go to spam.
- Campaigns get blocked after a few sends.
- Gmail suspends the account for “unusual activity.”
Sound familiar?
This isn’t because Gmass or Instantly are bad tools — it’s because your Google Workspace setup isn’t optimized for outbound marketing.
Let’s fix that.
In this guide, I’ll show you exactly how to configure Workspace for cold email tools safely — so your emails actually get delivered and your domain reputation stays healthy.

The Problem
Many businesses rush to send campaigns right after buying Workspace.
They connect their Gmass or Instantly accounts, upload leads, and start sending.
But without proper setup, the result is usually:
❌ Low open rates
❌ Spam folder delivery
❌ Blocked Workspace account
And once Google flags your sending domain, recovery can take weeks.
The Cause
Cold email deliverability depends heavily on DNS authentication and warmup.
Most issues happen because:
- SPF, DKIM, or DMARC aren’t configured.
- Domain is brand new (no reputation).
- Too many emails are sent too soon.
- DNS records were added in the wrong zone.
- Multiple marketing tools share the same domain (too much activity).
The good news?
You can fix all of this with the right Google Workspace setup strategy.
Solution (Step-by-Step Setup for Cold Email Tools)
Step 1: Set Up Google Workspace Correctly
Before connecting any tool:
- Verify your domain.
- Add MX, SPF, DKIM, and DMARC records.
- Ensure the domain resolves properly.
✅ Use Google’s MX records only (no mixing with cPanel or Zoho).
✅ Add SPF:
v=spf1 include:_spf.google.com ~all
✅ Enable DKIM:
Admin Console → Apps → Gmail → Authenticate Email → Generate DKIM → Add DNS → Start Authentication.
Step 2: Add a Subdomain for Cold Email (Optional but Recommended)
If you plan to send campaigns regularly, use a subdomain like:
- outreach.yourdomain.in or mail.yourdomain.in
This keeps your main domain reputation safe.
You’ll create a separate Workspace account with that subdomain and repeat the verification + MX setup process.
✅ Example:
Instead of sending from [email protected], use [email protected].
Step 3: Configure SPF, DKIM, DMARC Correctly
For cold email, these are non-negotiable.
| Record | Example | Purpose |
| SPF | v=spf1 include:_spf.google.com ~all | Authorizes Google’s servers |
| DKIM | Generated in Admin Console | Adds email signature to prevent spoofing |
| DMARC | _dmarc.yourdomain.in TXT “v=DMARC1; p=none; rua=mailto:[email protected]” | Reports abuse and improves reputation |
✅ Test all three using Mail-Tester or MXToolbox.
Step 4: Warm Up Your Account Gradually
Cold email tools should never start sending in bulk immediately.
- Send 10–15 emails/day in the first week.
- Gradually increase by 10 per day.
- Keep your daily limit below 100/day for the first month.
- Personalize every email (avoid identical content).
✅ Tools like Instantly and Smartlead have automated warmup features — enable them for the first 2–3 weeks.
Step 5: Set Up a Custom Tracking Domain
If you use tracking links in cold emails, configure a custom tracking domain through your tool (e.g., Instantly or Gmass).
Use another subdomain like track.yourdomain.in to avoid using shared link domains.
✅ This improves trust and helps bypass spam filters.
Step 6: Monitor Reputation and Deliverability
Use free tools like:
- Google Postmaster Tools → Monitor domain reputation.
- Mail-Tester → Check for spam score.
- MXToolbox → Confirm DNS consistency.
✅ Keep spam rate below 0.1% to maintain Gmail trust.
Real-World Example
A marketing consultant in Mumbai connected Gmass to his main company domain without SPF/DKIM and sent 300 cold emails in one day.
Within hours, Gmail started bouncing all messages.
We rebuilt his setup using a subdomain, configured SPF/DKIM properly, enabled warmup, and restarted campaigns with 15–20 emails/day.Within two weeks, open rates jumped from 18% → 74%, and no emails landed in spam.
Pro Tips
- Avoid sending from your main domain for marketing.
- Always configure SPF, DKIM, and DMARC before connecting tools.
- Keep your email copy short, relevant, and low on links.
- Send campaigns only from verified Workspace accounts.
- Use “Reply” instead of “Click here” to improve engagement rates.
Key Takeaways
- Google Workspace is perfect for cold email — if you set it up right.
- Always verify your domain and configure authentication before sending.
- Warm up new accounts slowly to build sender reputation.
- Use subdomains for outreach to protect your main brand.
- Track deliverability and adjust before scaling.
Need professional help configuring Workspace for Gmass or Instantly?
If you’re using Gmass, Instantly, or Smartlead with Google Workspace and struggling with email deliverability — it’s not your tool, it’s your setup.
At ManagedInbox, we help business owners and marketers configure Google Workspace the right way for outbound tools — so you can send confidently, stay compliant, and land in the inbox.
Schedule Your Consultation